9609/12 May/June 2021

• ‘The success of any manufacturing business will depend on the productivity of its workforce.’ Discuss the extent to which you agree with this view. (20mks)

9609/13 May/June 2021

• 5 (a) Analyse the possible disadvantages to a business of changing from batch production to flow production. [8]
• (b) Discuss the benefits to a clothing business of holding buffer inventory rather than using a Just in Time (JIT) inventory system. [12]

9609/13 October/November 2021

• 5 (a) Analyse the advantages for a business of a Just in Time (JIT) system of inventory management. [8]
• (b) Discuss the importance of operational flexibility and innovation to a multinational car manufacturer. [12]